Here you can find frequently asked questions and answers to it. If you can not find your question here, or are not satisfied with the answer here please contact us.
Capacity on board canal boats
M/S Henrik Ibsen is certified for 99 passengers.
M/S Telemarken is certified for 137 passengers.
M/S Victoria is certified for 180 passengers.
Stroller on board
Strollers can be brought on board the canal boats, it will cost an extra 100 kr, and can be booked online with the tickets.
Clothing
Its recommended to wear a windproof jacket and warm mid layer as it gets cold out on the water.
Dining
There is food and drinks on board the canal boats M/S Henrik Ibsen, M/S Telemarken and M/S Victoria. The canal boats are licensed to sell beer and wine on board. If you bring your own food and drinks, it's not allowed to be enjoyed in the restaurant of the canal boats, further alcohol cannot be brought on the canal boats. Unfortunately, it’s not possible to reserve a table at the restaurant, and not possible to preorder food.
Booking: Do we have to preorder tickets for the canal boats?
Yes, this is recommended to do. If you have not ordered tickets online, you risk being left at the pier as the canal boats leave. Tickets can be bought online at www.telemarkskanalen.no. If you order by email, phone or on board the boat a fee of 65 kr will be added per person.
Payment
For individual travelers the entire payment is made at the time of the booking. Tickets can be ordered online at www.telemarkskanalen.no. Orders by email, phone or on board the canal boats a fee of 65 kr will be added per person. If you travel in a group, you have different conditions.
Seniors, companion, student
The trip is free for companion by presenting a certificate. There is no discount for students or seniors.
Dogs/Pets on board?
Yes, however it may not be pleasant conditions for the dog as there at times will be many travelers. Further it will not be possible to disembark and walk det dog throughout. The dog must stay at the deck and always be watched by the owner. It is not recommended to bring dog on board. The tickets for dogs are 50% off the ordinary ticket price (does not include guide dog).
Canal bus
The canal bus corresponds with the boats making it possible to combine both canal boat and bus, ultimately returning to start.
Do we have to order tickets for the canal coach?
Yes, this can be done while ordering the canal boat tickets.
Parking
At Hjellebrygga pier in Skien a parking permit is required, this can be received by talking to either the boatmen or the coach driver. There is free parking along the canal, there is marked parking by the piers and locks. The parking lot is not guarded and take place at your own risk. NB! Read the signs, other parking spaces which is not related to the Telemarkskanalen can have different restrictions. Mainly concerning private estate.
Wheelchair/mobility impaired
The canal boats in the Telemark canal is veteran boats as a result the boats is not facilitated to mobility impaired. It is space on board for manual wheelchairs up the landing, however not electric wheelchairs.
Its recommended that mobility impaired passengers travel to boarding areas where the boats are in a lock. The reason for this is the piers can be steep and difficult to board the boats. A recommended trip is Ulefoss and Lunde.
It important to note that all the boats have staircases to enter the restaurant/café making it difficult to enter for mobility impaired passenger.
Safety
The canal boats are safety certified and has life rafts and vests available for all passengers. For your own safety it’s encouraged to be careful on board, by not running on deck, do not place your hands outside the boat as its inside a lock (Risk of squeezing), lastly do not climb on benches/chairs.
Notice: is not allowed to enter or disembark the boat other than by the landing.
Bicycle / bicycle trailer / canoe / kayak on board.
You can bring bicycle, bicycle trailer, canoe and kayak on board the canal boats. Its recommended to preorder to be secured a space on board.
You can bring bicycle, bicycle trailer, canoe, kayak or similar must be free of luggage and made ready close to the boarding area. The equipment is lifted on board the boats manually at the roof of the boat and must be as light as possible. The owner must be there to help while boarding and disembarking the boat.
Return ticket
A return ticket will provide you with a right to 50% discount on your return trip whatever the boat company you choose. The trip must be ordered by the phone to Telemarkskanalen at +47 409 20 000. Show the ticket with name and credentials at the boarding
Rental of bicycle and canoe and kayak
Bicycle, canoe and kayak can be rented by contacting Telemark canal camping at the phone +47 915 75 421. www.kanalcamping.no
Rental of motorboat
Motorboat can be rented by contacting Norsjø Ferieland by phone +47 35 95 84 30
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